1. Introduction

This Privacy Policy outlines RiteCredit's practices regarding the collection, use, sharing, and protection of your personal information when you use our services. By accessing our platform, you agree to the lawful processing of your data for legitimate business purposes, including credit assessment. We are committed to protecting your data in compliance with applicable privacy laws.

2. Information Collection

We collect the following categories of personal data to provide and improve our services:

2.1 Information You Provide

  • Registration Details: Full name, phone number, email address, date of birth, and government-issued identification.
  • Financial Information: Bank account/mobile money details and credit history.

2.2 Automatically Collected Data

  • Usage Analytics: Service interaction logs, transaction records, and application history.

3. Permission-Based Data Collection

3.1 SMS Data

  • Purpose: Analyze financial transaction SMS (e.g., bank alerts) for creditworthiness assessment.
  • Security: Non-financial messages are neither accessed nor stored.
  • Data Handling: Encrypted and transmitted to https://www.ritecredit.cc/, then deleted after processing.
  • User Control: Optional; disabling may limit certain financial features.

3.2 Call Logs

  • Purpose: Verify your registered phone number via call history confirmation.
  • Data Handling: Securely uploaded to https://www.ritecredit.cc/ and erased after verification.

3.3 Emergency Contacts

  • Purpose: Authenticate your identity using two (2) user-selected contacts for fraud prevention.
  • Data Handling: Encrypted transmission to https://www.ritecredit.cc/; immediate deletion after use.

3.4 Camera & Media

  • Purpose: Capture identity documents for KYC compliance.
  • Security: All images are encrypted and stored securely.

3.5 Photo/Video Verification

  • Purpose: Verify user identity through biometric data for legal KYC requirements.
  • Data Handling: Treated confidentially; accessible only to authorized staff.
  • Storage: Securely uploaded to https://www.ritecredit.cc/ and erased post-verification.

3.6 Phone Number & Email

  • Purpose: Unique account identification and login security.
  • Data Handling: Processed via https://www.ritecredit.cc/ and deleted after verification.

4. Data Usage

Your information is used to:

  • Verify identity and credit profile.
  • Process applications and disbursements.
  • Comply with legal obligations.
  • Prevent fraud and enhance security.
  • Deliver service notifications and updates.

5. Data Sharing

We do not sell your data. Limited sharing occurs with:

  • Regulatory Bodies: When legally required.
  • Credit Bureaus: For credit scoring and reporting.
  • Trusted Partners: Cloud/fraud detection/payment processors under strict confidentiality.
  • Financial Institutions: For risk assessment.

6. Security & Retention

  • Encryption: 256-bit SSL encryption for all data transfers and storage.
  • Retention: Kept only as long as legally or operationally necessary.

7. Your Rights

You may:

  • Request access to your data.
  • Correct inaccurate information.
  • Request deletion by contacting help@ritecredit.cc .
  • Withdraw consent via device settings or written request.

8. Policy Updates

We may update this policy periodically. Changes will be communicated via app or email. Continued use constitutes acceptance of revised terms.