RiteCredit Account Closure Guide

If you’ve decided to close your RiteCredit account, we’re here to make the process simple and straightforward. Please follow the steps below:

 

1. Repay Any Outstanding Credit Balance

Before you can request to delete your account, make sure all outstanding credit amounts are fully repaid through the RiteCredit app.

 

2. Request Account Deletion

You can choose either of the following methods:

Option A: In-App Self-Service

Once your balance is cleared:

• Open the RiteCredit app
• Go to Account Settings → Account Deletion
• Select Permanently Delete Account and confirm
• Your request will be processed immediately

Option B: Request via Email

Alternatively, you may:

• Send an email to help@ritecredit.cc
• Use the subject line: "Account Deletion Request"
• Include your registered mobile number for verification
• Our team will review and complete the process within 3 business days

 

Important Notes

• This action is permanent. Once your account is deleted, it cannot be restored. All associated data—including transaction history and personal details—will be permanently erased from our system.

 

Need Help?

If you have any questions or need help during this process, feel free to contact our support team. We're here to assist and make sure everything goes smoothly.